Skip to main content
TrustRadius
Avochato

Avochato

Overview

What is Avochato?

Avochato is a text messaging software service for sales, customer support, and other departments and business entities featuring two-way texting, chat widget for websites or applications, and other tools to facilitate easier communication with customers.

Read more
Recent Reviews

TrustRadius Insights

Users have praised Avochato for its prompt and efficient customer service team, who have resolved issues related to contact list …
Continue reading
Read all reviews
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Avochato?

Avochato is a text messaging software service for sales, customer support, and other departments and business entities featuring two-way texting, chat widget for websites or applications, and other tools to facilitate easier communication with customers.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

3 people also want pricing

Alternatives Pricing

What is Textedly?

Textedly is an SMS marketing communications platform from the company of the same name in Nashville, that enables users to advertise, promote, announce, and engage with audiences.

What is Salesforce Marketing Cloud?

Marketing Cloud is an AI-powered, cloud-based digital marketing platform within the Salesforce Customer 360 ecosystem. Marketers can segment their audience, deliver personalized messages, track campaign performance, engage leads and accounts, and optimize strategies based on real-time insights.

Return to navigation

Product Demos

Avochato WhatsApp Demo

YouTube
Return to navigation

Product Details

What is Avochato?

Avochato Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(5)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have praised Avochato for its prompt and efficient customer service team, who have resolved issues related to contact list management. The platform allows companies to streamline their communication by providing texting capabilities for landline services and taking over voice line duties. Avochato has been highly recommended by users as a valuable asset for customer-focused teams, enabling them to support customer orders and provide text-based support without the need for a call center. Teachers have found it beneficial for communicating with students and their families, reducing their workload and enhancing customer service. Additionally, Avochato has improved engagement with clients, allowing businesses to virtually collaborate with brick-and-mortar establishments across the country. It has also integrated well with other platforms like Salesforce, although some users have encountered difficulties with the picture sending and saving feature. Overall, Avochato has proven to be a useful tool for improving communication, efficiency, and customer service processes.

Easy to set up and use: Many users have found Avochato easy to set up and praised its user-friendly interface. They appreciate the intuitive nature of the platform, which allows them to quickly navigate through its features and start communicating with customers without any hassle.

Responsive customer support: Users highly appreciate the prompt and responsive customer support provided by Avochato. They mention that the support team always responds within minutes and addresses any questions or concerns effectively. This level of attentiveness from the customer support team has been a valuable aspect for many users.

Efficient communication through texting: Users praise Avochato for enabling efficient communication through text messages. They find texting to be a more effective and convenient form of communication compared to email or voicemail. Users note that texting allows for faster response times from customers, leading to improved overall service quality.

Cons:

  1. User Interface: Some users have expressed frustration with the user interface of Avochato's mobile app, stating that it takes up too much screen space and makes navigation difficult. They suggest making the left side list of texts wider and reducing the size of the text to improve the user experience.
  2. Messaging Efficiency: Several users have found it time-consuming to exchange conversations on Avochato and have wished for a quicker way to receive and send messages.
  3. Email Notifications: Users have disliked receiving email notifications every time there was a mass text sent out and someone replied, finding them unnecessary and potentially overwhelming.

Based on user reviews, a common recommendation for Avochato is to schedule a demo and evaluate if it is a good fit for your company. Users suggest discussing with the team to get a clear understanding of your company's needs before using Avochato. They also recommend scheduling a demo to evaluate whether the platform aligns with your requirements. Avochato is particularly recommended for sales teams or lead-based work, but not for managing a high volume of employees.

Another recommendation from users is to set up automation sequences via Zapier for increased responsiveness. Many users find it beneficial to utilize Zapier to automate sequences in Avochato. This allows for more efficient and prompt responses to customer inquiries and engagement.

Users also highlight the importance of understanding the limitations of Avochato before making a purchase decision. It is advised to thoroughly check the limitations, especially in regards to calling and integrations. Users emphasize the need to know what the platform can and cannot do to avoid any unforeseen limitations in functionality.

In summary, users find that Avochato is a great tool for text sharing and reaching out to clients or customers. They appreciate its software quality and responsive support. However, they also recommend exploring all features, checking limitations, and discussing specific business needs with Avochato's team to ensure it meets one's requirements.

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Avochato as a platform for our building users to communicate needs to our office. Should a client have an event in our facility and need to contact our office quickly, we have the Avochato platform number posted in our facility for others to see and use quickly, without interrupting their event.
  • Platform for easy monitoring of communication
  • Ease of use for batching communication to multiple entities at one time
  • Projecting or pre-scheduling communication in a time pre-determined by our office.
  • It was a bit clunky to figure out the scheduling function in the beginning, this could be improved
  • Removing notifications for messages that are sent out and already managed.
  • The system keeps all communication in one location, it would be helpful if the outbound messages were in one organized area and the incoming messages in a separate.
It does really well for accessible communication with many individuals and is a great tool for quick status updates when needed. Some individuals do not do well with the idea of not communicating to a specific purpose and while that is not an issue that Avochato can manage, it is one that makes assimilation a bit more difficult.
  • Great communication platform that has allowed us to speed up and communicate more effectively
Return to navigation